Privacy Policy

Last Updated: 08/24/2016

The Electronic Report Line is committed to protecting your privacy and implementing technology that gives you a safe online experience.

Because this website,, wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and has agreed to notify you of:

  1. what personal information is collected through the web site;
  2. the organization collecting the information;
  3. how the information is used;
  4. what choices are available to you regarding collection, use and distribution of the information;
  5. the security procedures that are in place to protect the loss, misuse or alteration of information under control; and
  6. how you can access, correct, and update your information.

If you have questions or concerns regarding this policy, please contact us at:

Phone: (800) 521-9667
Fax: (954) 382-2810

Address: 900 S. Pine Island Road, Ste. 300, Plantation, FL 33324

Information Collection and Use

The Electronic Report Line collects personal information from our users at several different points on our website. This includes, but is not limited to, first name, last name, email address, mailing address, phone.

Contact Form

Name and email address are requested in our contact form. This information is used only for the purpose of replying to comments and requests for information and is not made available to any outside party.


A cookie is a small text file that is stored in the browser's temporary directory on the user's hard drive. The ERL website uses cookies to store the user's display preferences (number of items being displayed on the page, how the data is sorted, page numbers, etc) and login information (user id, logged in or logged out state). None of the data that is stored in cookies is personally identifiable. In addition, login information is scrambled (encrypted) and only lasts for the duration of the user's visit. User preferences cookies may be stored for up to 30 days, but may be discarded at the user's discretion (by clearing the browser's temporary internet files or cache, or by privacy settings on the browser).

Log Files

We use our web server's default logging mechanism to collect IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal information. We do not any third-party data collection plugins, such as use Google Analytics.

Disclosure When Required By Law

We may disclose personal information when required by law.

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

If The Electronic Report Line is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


We take every precaution to protect our users' information.

When you submit sensitive information via the Website, your information is strongly encrypted during transmission (via Secure Socket Layer or SSL) and at while rest in a database (via one-way and two-way Symmetric Algorythm Encryption).

Our site and all customer data reside on a secure cloud server, behind very secure protocols. Our customer database is backed up regularly, and access to personal account information is limited to only those employees who need the information to perform a specific job.

All employees are kept up-to-date on our security and privacy practices. During orientation, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information remains secure and protected at all times. If you have any questions about the security at our Website, you can send an email to .

Site and Service Updates

We also send users site and service announcement updates. Users are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with users to provide requested services, and in regards to issues relating to his/her account via email or phone.

Correction/Updating/Deleting Personal Information

If a user's personal information changes (such as email address), or if a user no longer desires our service, we will endeavor to correct, update or remove that user's personal data provided to us once we receive notification of the needed update. Personal information that needs to be updated within the website can be done by the user by editing the content found within the user's logged in user's profile page, found under the main menu. Any special requests can be done by contacting Customer Service or calling us at 1-800-521-9667.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification of Changes

This privacy policy is subject to change without notice. Prior to any material changes we will notify you by email or by means of a notice on this Web site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy policy. Users can always determine when the privacy policy has changed by checking the Last Updated date at the top of the privacy policy.